Java Developer
As an experienced software developer with over seven years of hands-on experience across personal, business, and academic projects, I am passionate about crafting robust and scalable software solutions. Currently finalizing my Bachelor of Science in Software Engineering, I bring a unique blend of technical expertise and over two decades of professional experience in solving complex business problems and delivering impactful software solutions. My focus is on leveraging Java and modern frameworks to build efficient and user-centric applications.
My Journey
Managed a high-volume student portfolio, consistently enrolling 20+ students per month while recognized as a high-performing employee.
Developed and implemented an internal reporting application, subsequently adopted across multiple departments, to automate productivity reporting and enhance data accuracy.
Recognized with the Team Influencer Award (2020) for significant contributions and positive impact.
Assessed clients' credit situations, effectively recommending appropriate credit repair services and presenting tailored solutions.
Addressed client objections and clearly explained complex disclosures, enhancing client understanding and satisfaction.
Adapted and refined sales techniques through consistent coaching and performance feedback to optimize client engagement.
Promoted to an advanced support team, expertly handling complex brokerage and trading inquiries for a sophisticated client base.
Communicated intricate trading concepts, associated risks, potential rewards, and regulatory requirements with exceptional clarity.
Completed rigorous company-sponsored training, successfully passing the FINRA Series 7 and Series 63 licensing examinations.
Assisted clients with billing inquiries, facilitated payment arrangements, and managed service agreement renewals, ensuring high client satisfaction.
Clearly explained various service options, complex contract terms, and account benefits to clients, fostering transparency and trust.
Provided high-quality, service-oriented customer support across seven specialized departments, demonstrating strong adaptability.
Resolved complex banking, lending, account service, and retention inquiries while maintaining adherence to company policies and compliance standards.
Consistently applied company policies and procedures to effectively resolve intricate customer issues, ensuring quality and regulatory compliance.
My Work
Developed a secure full-stack knowledge management application, serving as the capstone project for a Bachelor of Science in Software Engineering.
Enhanced an existing Spring Boot hotel reservation application by integrating advanced multithreading and localization features.
Developed a robust Spring Boot REST API for a travel commerce platform, focusing on enterprise backend architecture.
Successfully adapted the original core Java desktop game, StrataSnake, into a native Android application for Android devices and Amazon Fire TV.
Contributed as a frontend developer on a team-built social platform, focusing on creating a responsive and dynamic user experience.
Developed an internal employee performance tracking solution that addressed a critical business problem and was subsequently adopted across multiple departments.
Foundation
Bachelor of Science, Software Engineering
Actively pursuing a BS in Software Engineering, anticipated graduation 2026.
Completed significant coursework in core software development principles and practices.
Obtained certifications including AWS Certified Cloud Practitioner and ITIL 4 Foundation.
Full-Stack Web Development
Completed comprehensive training in full-stack web development.
Associate of Science, Psychology
Focused coursework in psychology and general education.
Expertise

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